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Ready to experience honest auto care that puts your family first? We’re here to help with any questions about your vehicle or to schedule your appointment at either of our convenient Anne Arundel County locations.

Two Convenient Anne Arundel County Locations

Whether it’s a quick tune-up, tricky diagnostics, or collision repair, we’ve got you covered. Just pick the location that’s easiest for you, and we’ll get your vehicle running like new.

Crownsville Automotive

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Millersville Automotive

Schedule at Millersville Get Directions

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Have questions about your vehicle or our services? We’d love to help. We’ll be back with answers soon—hang tight!

Frequently Asked Questions

Got questions? We’ve got answers. Here are the most common questions we receive about our services and what to expect when you visit.

General FAQ

All we need are your keys (easy, right?). If you’re new here, we’ll also need your tag or VIN—just once! And let us know if you’d rather get updates by text, email, or call—whatever works best for you!

Need a ride? We’ve got you! If you’re local and need a lift, we’re happy to help. Just give us a heads up when booking, and we’ll get you where you need to go!

Yes, you can absolutely drop off your vehicle after hours. Our Millersville location offers a 24/7 key drop for your convenience. At Crownsville, you can drop off and pick up your vehicle as late as 10 p.m. Monday through Saturday, and until 9 p.m. on Sundays.

Most routine maintenance can be completed the same day. If your repair is more complex, we’ll let you know up front how long it’s likely to take.

We service most makes and models, with special expertise in Toyota, Lexus, Honda, Jeep, and Hybrid vehicles. Our advanced diagnostic specialists can handle even the most complex modern vehicles.

Give us a call or book an appointment online, and we’ll provide a clear, honest quote. For collision work, we’ll coordinate directly with your insurance to make the process easier on you.

Our certified techs perform a thorough safety check based on Maryland’s requirements. If anything doesn’t pass, we’ll walk you through what’s needed and give you repair options.

Yes, we offer warranties and stand behind our work. Warranty coverage depends on the service, so feel free to ask if you’d like details about your particular service.

We’re known throughout Anne Arundel County for solving complex issues that other shops couldn’t handle. Our team includes advanced diagnostic specialists who relish in the challenge of figuring out the issue.

Preventive Maintenance Services FAQ

Most modern vehicles need oil changes every 5,000-7,500 miles, but this varies by vehicle and driving conditions. We’ll help you determine the right interval for your specific situation.

Skipping maintenance can lead to expensive repairs, safety issues, and voided warranties. Regular maintenance is always more affordable than major repairs.

We use OEM or equivalent parts that meet or exceed manufacturer specifications. We’ll always discuss part options with you.

Yes! We provide manufacturer-compliant maintenance that preserves your warranty while offering better service than many dealerships.

We’ll inspect your vehicle and provide a personalized maintenance schedule based on your car’s age, mileage, and driving conditions.

Yes! We keep detailed records of your vehicle’s service history and can send you friendly reminders when it’s time for your next oil change, inspection, or scheduled maintenance. You can choose to receive reminders by text, email, or phone call.

We’ll always contact you before doing any additional work beyond your scheduled maintenance. We’ll explain what we found, why it’s important, and give you clear options with upfront pricing. You’re never obligated to approve additional work, and we’ll help you prioritize what’s urgent versus what can wait.

Advanced Diagnostics & Engine Repair FAQ

Most diagnostics can be completed within 1-2 hours, but complex intermittent problems may require additional time for proper testing and verification.

Yes, we have the diagnostic equipment and expertise to work on virtually all makes and models, including domestic, import, hybrid, and electric vehicles.

Our diagnostic fee varies depending on the complexity of the problem, but we’ll always give you an upfront estimate. The fee is applied toward repair costs if you choose to have us do the work.

Absolutely. We don’t just diagnose problems, we have the expertise and equipment to repair them properly. From simple sensor replacements to complex engine rebuilds, we handle it all.

If your car has a check engine light, runs poorly, lacks power, makes unusual noises, or behaves unpredictably, a professional diagnostic can identify the cause and save you money on unnecessary repairs.

Yes, after completing our diagnosis, we’ll provide a detailed written estimate that explains what we found, what repairs are needed, and the cost for each repair option.

Auto Body & Collision FAQ

Repair time varies depending on damage extent and parts availability, but we’ll provide an accurate timeline estimate and keep you updated throughout the process.

Yes! We work with all major insurance companies and can handle the entire claims process, including direct billing and rental car coordination.

We can help coordinate rental car services through your insurance company or provide referrals to local rental agencies.

Yes! We follow all manufacturer repair procedures and safety standards to ensure your vehicle is as safe as it was before the accident.

Yes, we use computerized color matching technology to ensure seamless paint blending that’s virtually invisible when complete.

We have the equipment and expertise to repair virtually all makes and models, from economy cars to luxury vehicles and light trucks.

We’ll contact you and your insurance company immediately to discuss any additional damage and get approval before proceeding with extra work.

Maryland State Inspections FAQ

Most vehicles require annual inspections, but new vehicles may have different requirements. We’ll help you determine your specific inspection schedule.

We’ll explain exactly what needs to be fixed and provide upfront pricing for repairs. Most failed inspection items can be repaired the same day.

Most inspections can be completed in 30-45 minutes, assuming no repairs are needed. We’ll give you an accurate time estimate when you schedule.

Absolutely! Many customers combine their inspection with oil changes or other maintenance to save time and make the most of their visit.

Bring your vehicle registration and any previous inspection documentation. We’ll handle the rest of the paperwork for you.

We inspect cars and light trucks. For specialty vehicles, please call to confirm we can handle your specific inspection needs.

Maryland inspection fees are set by the state. We’ll provide the exact cost when you schedule your appointment.

specialized Vehicle Services FAQ

Yes! We provide manufacturer-compliant service that preserves your warranty while offering better customer service than many dealerships.

Absolutely. Our expertise with these vehicles means we understand their long-term needs and can keep them running reliably for years to come.

Yes, we subscribe to manufacturer technical databases and have access to the same repair procedures and specifications that dealerships use.

Yes, we have the programming equipment and software needed for key programming and module calibration on most specialized vehicles.

We can perform many performance modifications, but we always ensure they’re done safely and won’t compromise your vehicle’s reliability or safety.

Our specialized vehicle services typically cost 20-40% less than dealership rates while providing the same level of expertise and quality.